CIOs Target Legacy IT in Digital Transformation Push

IT leaders report slow progress over the last 12 months, but have big plans to overcome barriers to digital enablement - Logicalis Global CIO Survey 2017/18

→    51% plan to replace and/or adapt existing infrastructure

→    51% plan to attempt culture change

London, 15th November, 2017 – CIOs are more determined than ever to deliver digital transformation, despite being frustrated in their efforts over the last 12 months, according to a global survey carried out by Logicalis, the international IT solutions and managed services provider.

The Logicalis Global CIO Survey 2017/18 polled 890 CIOs across 23 countries and found CIO optimism around digital transformation progress had dampened compared to last year.  Overall, though just 11% have no desire for transformation, CIOs report scant progress:

  • Just 5% classify their organisations as ‘digital innovators’ (down from 6% last year)
  • Fewer see their organisations as early adopters (19%, down from 22% in 2016)
  • The proportion giving their organisations a middling score, characterising themselves as part of an early majority is up to 49% from 45%.

CIOs attempting to deliver digital transformation point to complexity, cost, culture, skills and security as the main barriers to realising this goal - 44% of CIOs cite complex legacy technology as a main barrier, 50% point to cost and 56% say organisational culture is an issue, while 34% point to a lack of skills and 32% cite security issues.

Far from disheartened, however, CIOs have big plans to take control.  Asked how they planned to overcome barriers to digital transformation:

  • 51% said they plan to replace and/or adapt existing infrastructure
  • 51% want to attempt culture change
  • 38% will address skills shortages through increased training and development.
  • 31% expect to invest in extra security capabilities.

Commenting on the survey findings, Mark Rogers, CEO of Logicalis Group, said: “Change is now the norm. Just as we set a course based on our understanding of the technology landscape, that landscape changes. CIOs must accept that change is constant and work out how to get on the front foot – to shape change rather than being governed by it.”

To view the full results of the Logicalis Global CIO Survey 2017/18 visit:  

About the research

All figures are drawn from a survey of 890 CIOs and IT Directors from mid-market organisations in 23 countries spanning Europe, North America, Latin America and Asia-Pacific.

About Logicalis

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,000 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

The Logicalis Group has annualised revenues of over $1.5 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa.  It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange and the AIM market of the LSE, with revenues of over $4 billion.

For more information, visit