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Privacy Notice

Logicalis Group Limited, Registration number: 4012342, Registered Office at 110 Buckingham Avenue, Slough, Berkshire SL1 4PF, Registered in England and Wales.

Logicalis Privacy Notice

Logicalis is a business to business organisation and the information we collect is used exclusively to facilitate services that we provide to you and your organisation. We value you and your privacy and will take all necessary steps to protect it.

Our promise

We are committed to your privacy and will not share your personal information.

Why we collect personal information

Depending on the services we provide to your organisation, we will use your personal information to deliver these services. For example, if we provide a maintenance service to your organisation, we will need some personal information to identify the person requesting the service and provide updates as to the status of the service requested.

Should we process personal data on behalf of your organisation, the terms and conditions of the processing will be set out in our data processing agreement.

With your permission we will use information to keep you and your organisation up to date on the latest company announcements, marketing campaigns, service updates, special offers, and other information we think you'd like to hear about.

This may include information from our technology partners about products and services that can add value to your organisation. From time to time, we may also use your personal information to contact you to participate in a market research surveys, so that we can gauge customer satisfaction and develop better solutions.

Information collected on this site may also be combined and de-identified to provide Logicalis with anonymous demographic and usage information. Logicalis can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Logicalis customers. Statistical information is not disclosed in connection with your personal information.

When we disclose personal information

Logicalis works with other companies that help us provide products and services to your organisation and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. In this case the information they receive is for shipping and delivery purposes only, and we require that the companies we contract with safeguard your personal information in accordance with Logicalis' policies.

The Logicalis Website or email correspondence may contain links to other sites. Logicalis does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

As Logicalis is a global company, your information may be shared with other Logicalis business units around the world for cross-group marketing purposes. Each Logicalis group company will protect your personal information in accordance with applicable law and this Logicalis Privacy Notice.

Personal information collected will only be disclosed to third parties in accordance with this Privacy Notice and with the terms and conditions of any relevant service.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In the United States, Logicalis Inc.’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Logicalis remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Logicalis proves that it is not responsible for the event giving rise to the damage.

Types of information collected on the website and on customer registration forms

We collect personal data through online forms when you for example, download documents, register for an event or complete a “contact us” form via the Logicalis Website. If you wish to opt in from receiving further contact from us regarding products and services we believe may be of interest to you, there is a box to enable you to indicate your preference.

When you register your information with us, we often collect your title, first and last name, company name, job function, industry, post code, email address, and contact preferences. If contact by post is selected, you will be prompted for your postal address, and if contact by phone is requested you will be prompted for your telephone numbers. If additional personal information is requested, the reasons and purpose for collecting this will be stated at the time of collection.

Navigation information

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of Logicalis' website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We use Google Analytics to help analyse use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Logicalis. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Logicalis will not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither Logicalis nor Google will link, or seek to link, an IP address with the identity of a computer user.

The website uses cookies, tracking pixels and related technologies. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. You can opt-out of receiving targeted ads using use the NAI opt out tool here, which will allow you to opt out of seeing targeted ads from us and from other NAI approved member companies.

Data subject rights and your right to update your information

If you wish to update information held about you or your company by Logicalis, please e-mail your new details to contactus@logicalis.com. Additionally, if you wish to unsubscribe or remove yourself from any of our communications at any time please send an e-mail to contactus@logicalis.com.

If you wish to confirm that Logicalis is processing your personal data, or to have access to the personal data Logicalis may have about you, please contact us at dpo@logicalis.com.

Data Storage and Retention                      

Logicalis retains data for the duration of the customer’s relationship with Logicalis, suppliers and/or partners or as required by law or the agreed terms and condition of the related service. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our data protection officer at dpo@logicalis.com.

Security

Logicalis has implemented and will maintain appropriate technical and organisational measures to ensure an adequate and appropriate level of security based on known or foreseen risks.

Transfers of Data Out of the EEA

If personal data is transferred from within the EEA to a jurisdiction outside of the EEA for the purpose of storage, processing and/or analytics, Logicalis will ensure a European Commission approved contract is in place that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.

Privacy Shield Privacy Policy

This Privacy Shield Privacy Policy (the ·'Policy’) applies to all personal information received by Logicalis, Inc. in the United States from the European Economic Area (EEA) and from Switzerland, in any format, including electronic, paper or verbal.

Logicalis Inc. complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield.  Logicalis Inc. has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/    

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Logicalis is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you.  Upon request, we will provide you with access to the personal information that we hold about you.  You may also may correct, amend, or delete the personal information we hold about you.  An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to contactus@logicalis.com.  If requested to remove data, we will respond within a reasonable timeframe.

Your right to access your personal data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access.  If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.

We will also provide an individual opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.  To limit the use and disclosure of your personal information, please submit a written request to contactus@logicalis.com.

In compliance with the Privacy Shield Principles, Logicalis Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Logicalis at:

Logicalis Legal Services
Bloomfield Hills
2600 S. Telegraph Road, Suite 200
Bloomfield Hills, MI 48302
ofc:  248-957-5600

Email:  LegalServices@us.logicalis.com

Logicalis Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your complaint involves human resources data transferred to the United States from the EU and/or Switzerland in the context of the employment relationship, and Logicalis does not address it satisfactorily, Logicalis commits to cooperate with the panel established by the EU data protection authorities (DPA Panel) and/or the Swiss Federal Data Protection and Information Commissioner, as applicable and to comply with the advice given by the DPA panel and/or Commissioner, as applicable with regard to such human resources data.  To pursue an unresolved human resources complaint, you should contact the state or national data protection or labor authority in the appropriate jurisdiction.  Complaints related to human resources data should not be addressed to the BBB EU PRIVACY SHIELD.

Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction

Data Protection Officer

Logicalis is headquartered in Slough, in the United Kingdom. The Logicalis Data Protection Officer’s contact information is as follows:

Data Protection Officer
Logicalis
110 Buckingham Avenue
Slough
SL1 4PF
dpo@logicalis.com

Changes to this Privacy Notice

This Privacy Notice may change from time to time particularly as new industry codes and legislation are introduced. Any changes to Logicalis's Privacy Notice will be highlighted in this area from time to time.

Please e-mail dpo@logicalis.com to resolve any questions, suggestions, concerns and complaints you might have regarding Logicalis Group's privacy practices.