It is clear that the relationship between IT departments and their business customers is changing. The user experience, and user expectations, are now being driven more by what’s available from the Apple store, than what is on offer from the CIO and the IT department.
This trend is shaping new expectations of technology amongst business executives and line-of-business leadership – in terms of everything from procurement and provisioning, to the overall technology experience. At the same time, the ‘cloud’ is presenting more opportunities for line-of-business executives to identify and procure software and infrastructure solutions without the need to engage with the CIO or the IT department. As a result, IT operations are having to compete with ‘new model’ service providers, who do not have the burden of managing legacy IT infrastructure and investments.
Today, a business is as agile as the technology choices it made in the past, but tomorrow that same business can be as agile as the IT services it can access from service providers anywhere.
Some say CIOs cannot compete; they cannot deliver the agility and speed of service provisioning on their own platforms that business users can access from the market place. Logicalis believes they can.
Software defined technologies (for instance SDN and SDDC) create these new levels of agility in core IT platforms. This new orchestration of virtual resource middleware is becoming the boundary between an IT organisation which is more dynamic, and one that is making the step to being truly ‘service defined’.
Across both data centre and network platforms, the growing maturity of Software Defined (SDx) technologies from a growing number of vendors is bringing new levels of provisioning, agility and control to major enterprise and service provider platforms.
The technology elements to create this new platform either exist now or will soon be with us, from vendors such as Cisco, VMware, HP, and Anuta Networks.
And it is the emerging technology, operational and consumption models that will drive the next wave of IT services - and enable transformational business agility.
From Software Defined Data Centre to Software Defined Storage, and now the nascent Software Defined Network - it is becoming possible to build a much more dynamic IT environment. However, taking that dynamic environment and turning it into a business-aligned capability is a transformation journey in itself.
Logicalis is supporting its customers as they undertake a journey to the service defined enterprise, showing how this creates greater agility and greater alignment between the IT organisation and the business it is supporting.
‘Software defined’ will transform networking and data centre infrastructures into service platforms – the foundations on which service defined enterprises will be built, with internal enterprise service providers (today known as IT departments) playing a vital enabling role.’ – Chris Gabriel, CTO Logicalis Group