| Service and solution: | Business Analytics |
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| Partners: | IBM |
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Verna Group Ltd provides a total solution to human
waste management in healthcare and is a global leader in this
sector,creating cleaner, safer, greener healthcare environments
across the world. The company shapes their strategy around the
universal drivers of infection control, environmental performance
and cost savings, helping customers to achieve all three critical
objectives. IBM Cognos Planning has been a vital component in
Verna’s strategic planning process for around 10 years. Whilst
originally purchased to replace spreadsheet based budgeting, Verna,
and specifically David Forman, Group MIS Manager at Verna, has
developed their utilisation of the application in several ways: to
collate their Management Accounts, for detailed sales reporting
across products, channels and countries; cost allocations; and a
quarterly rolling forecast.
A planning application to support business
decisions
In collating their Management Accounts, Verna needed a level of
data visibility and analysis that in Excel proved deficient. David
explains; “We used Excel for very simple channel analysis, but we
wanted to be able to analyse and manipulate our data in a more
sophisticated way, using multiple dimensions.” David continues,
“Each of our divisions are very different and don’t interact with
each other that much. Our sales data comes from our Canada division
through their ACCPAC system, and from the UK and South Africa
through Sage. Utilising IBM Cognos Planning we look at hierarchies,
customers, currencies, budgets, products against divisions and
different prices, which we aggregate and reconcile. By reporting on
the output we can make important decisions on capacity and
production; this would have been practically impossible in
Excel”.
Other areas in which Verna have utilised IBM Cognos Planning is
with HQ cost allocations. “We have various cost centres such as IT,
Finance, and Purchasing,” David explains, “Various nominal ledgers
in Sage hold all the costs; we take each of those lines and can
assign a driver to it. We can be as sophisticated as we want with
these, for example, in IT, it may be the number of PCs, or salaries
based on timesheet. These then drive costs to all the different
divisions, and we can also drive costs to other cost centres, for
example, IT are able to charge Finance and Purchasing, offering a
full recharge system”. David describes the process: “Typically we
allocate about 80% of the costs to the Profit centres on first
allocation; the remaining 20% is reiterated through the model until
all the costs are allocated to the profit centres”.
Challenge
To improve data visibility across the business, avoid Excel
pitfalls and allow more opportunity for reporting analysis.
Why Inca (a Logicalis company)?
Verna values the collaborative style of support Inca provides,
allowing them to become self sufficient application users, whilst
offering guidance and assistance when required.
Solution
Verna utilises the IBM Cognos Planning application to collate
their Management Accounts, detailed sales reporting across
products, channels and countries; cost allocations; and a quarterly
rolling forecast.
Key Benefits
Greater visibility of data: multidimensional
data analysis provides with ability to make important decisions on
capacity and production. More uniformity in end-user participation
through roll out of IBM Cognos Contributor.
Testimonial
"The level of support we have received from Inca (a Logicalis company) over the years has been invaluable to our IBM Cognos usage. We know that the resource is there at Inca whenever we need it, and have utilised Inca’s training several times to ensure that Verna retains knowledge and has a level of shared in-house expertise. Inca’s Support Helpdesk has always given us solid advice on the few occasions we’ve required it, and it is particularly helpful that they can remotely access your computer to give hands-on technical guidance."
David Forman, Group MIS Manager at Verna