| Service and solution: | Collaboration |
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| Partners: | Cisco |
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| Sector: | Local Government |
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Scenario
Public agency, with national-wide presence, has had
videoconferencing as the primary means of communication between
units for ten years. However, the agency realised the solution used
was becoming obsolete and needed an innovative videoconferencing
system to improve picture and sound quality transmission and make
communication more efficient and agile to meet users’ mobility
requirements. The adoption of solutions from different
manufacturers and the lack of updates hindered the technological
integration, resulting in loss of image and sound quality,
compromising the communication between the various units.
Solution
PromonLogicalis videoconferencing solution innovated the client’s
virtual environment with high definition image and sound. The
agency headquarters was equipped with a video and audio editing
studio, mixing board, special equipment for video editing in real
time, including modern high-definition displays. A
videoconferencing room with three high-definition screens and
capacity up to 200 people was created at the government agency
headquarters. In addition to this room, two videoconferencing rooms
- equipped with audio control system, acoustic design, camera,
screen and recording systems - were installed in Brasilia, and 26
others scattered throughout all Brazilian states. In this
multipoint scenario, all units are redundantly connected with high
availability. Communication between the cities is done by various
types of media, including satellite circuits.
Benefits
The new virtual environment allows users from different locations
and different working models (such as home office or in transit) to
participate in virtual meetings with a unique experience, with the
high definition image and sound of the solution implemented by
PromonLogicalis - based on the Cisco-Tandberg portfolio. The
solution, which simulates a face-to-face environment, also allows
sharing documents in an integrated manner, at low cost operation
and maintenance, eliminating costs with interstate travel, adding
new services such as e-learning, and greater communication between
units.
See case study in Portuguese