| Service and solution: | Telepresence, Collaboration |
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| Partners: | Cisco |
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| Sector: | Local Government |
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Scenario
Public agency, with national-wide
presence, has had videoconferencing as the primary means of
communication between units for ten years. However, the agency
realised the solution used was becoming obsolete and needed an
innovative videoconferencing system to improve picture and sound
quality transmission and make communication more efficient and
agile to meet users’ mobility requirements. The adoption of
solutions from different manufacturers and the lack of updates
hindered the technological integration, resulting in loss of image
and sound quality, compromising the communication between the
various units.
Solution
PromonLogicalis
videoconferencing solution innovated the client’s virtual
environment with high definition image and sound. The agency
headquarters was equipped with a video and audio editing studio,
mixing board, special equipment for video editing in real time,
including modern high-definition displays. A videoconferencing room
with three high-definition screens and capacity up to 200 people
was created at the government agency headquarters. In addition to
this room, two videoconferencing rooms - equipped with audio
control system, acoustic design, camera, screen and recording
systems - were installed in Brasilia, and 26 others scattered
throughout all Brazilian states. In this multipoint scenario, all
units are redundantly connected with high availability.
Communication between the cities is done by various types of media,
including satellite circuits.
Benefits
The new virtual
environment allows users from different locations and different
working models (such as home office or in transit) to participate
in virtual meetings with a unique experience, with the high
definition image and sound of the solution implemented by
PromonLogicalis - based on the Cisco-Tandberg portfolio. The
solution, which simulates a face-to-face environment, also allows
sharing documents in an integrated manner, at low cost operation
and maintenance, eliminating costs with interstate travel, adding
new services such as e-learning, and greater communication between
units.
See case study in Portuguese