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Banco Santander Río

Customer 

Santander Rio is the leading private bank in the Argentinian financial system in terms of saving and credit volume, with more than 304 branches in 20 provinces and more than 2.5 million customers.

In addition, Santander Rio is one of the leading banks in terms of method of payment, foreign trade, transactional services and cash management. 

Challenge

As part of its Technology Upgrade Comprehensive Plan, Santander Rio decided to incorporate new solutions to improve the quantity and quality of national and international corporate communications.

Solution

Logicalis installed 3 videoconference facilities in Santander’s headquarters and in another 11 branches in Buenos Aires, and in regional branches in the rest of the country. The centralised videoconference platform in Buenos Aires provides services to the whole country, and in addition, through the IP network, the terminals can now communicate with Santander’s worldwide videoconference network. In order to achieve the maximum technical functionality , more solutions were integrated with the existing IP telephony platform from the same partner.

Following the lead of other international branches, Santander incorporated a Telepresence room, creating remote communications that allowed the development of a more natural meeting environment.

Benefits

The adoption of these solutions has brought multiple benefits to Santander Rio. On the one hand, these technologies enable travelling cuts, achieving a significant decrease in expenses and an increase in productivity. Regarding capability and training, these new solutions from Logicalis have brought to Santander Rio an improvement in accessibility to a higher number of the company’s employees. In addition to the benefits just mentioned, both tools have given multiple benefits in terms of recruiting staff, removing the limitations of geographical location.