Commonwealth of Massuchussets
A $1.5 million HP OpenView implementation for the Commonwealth of Massachusetts
The new OpenView environment consolidated the state's management of its information technology infrastructure. Before the OpenView installation, there was no central way for the Commonwealth's Information Technology Division to view the portions of the government's IT infrastructure for which it held IT responsibility, or to manage its network performance, track its managed services in a single view, or report associated metrics.
In an effort to simplify the IT Division's management of its portions of the state's government network, allowing quick access to critical information such as system performance, network uptime and Internet bandwidth usage, the decision was made to move to a central management structure that would encompass the Commonwealth's core data center and security functions.
An expert in Openview installations and winner of HP's OpenView Summit Award for the past five years, Logicalis worked with the Commonwealth of Massachusetts, planning the state's OpenView installation for 18 months prior to implementation.
"In state governments, particularly where some of the IT systems are managed independently by individual agencies, there is often a great deal of push-back when this kind of massive rollout is proposed. But because of our experience with OpenView, Logicalis answered every question and concern, and planned an implementation that ultimately delivered a better, more manageable data center and security solution for the state to build on going forward," said Terry Laber, CIO and managed services business executive at Logicalis.
As an HP Platinum Partner and one of the largest integrators of high-performance networks, servers and storage solutions in the United States, and because it also uses OpenView in its own managed service offerings, Logicalis was able to recommend an OpenView/CiscoWorks solution that offered demonstrably better scalability and ease-of-integration than competing proposed solutions based on first-hand, real-life usage of the product. Today, the state's HP OpenView system is up and running, giving the IT Division of the Commonwealth of Massachusetts a single, centralized view of its most critical computing functions.
"Overseeing the lion's share of the IT operations for a state government practically defines the term 'mission critical.' We knew we needed to be able to see, at a glance, what problems might exist anywhere in our IT environment. While we did examine other options, Logicalis' expertise with OpenView and CiscoWorks and its fast and very detailed responses to our questions sold us on the OpenView solution," said Bethann Pepoli, COO for the IT Division of the Commonwealth of Massachusetts.